This Shipping Policy is for WilmerWoodWorks
SHIPPING AND DELIVERY OPTIONS
Domestic Shipping:
Standard (5-8) Business Days) – USPS – Postal
Express (3 Business Days) – UPS
PROCESSING TIME
Orders are processed within 1 business day(s) excluding weekends and public holidays, unless the item is a “Custom” Order in that case lead times will be discussed before placing orders. Once the item has been handed to the delivery carrier, a tracking number will be sent to the customer.
CANCELLATIONS
After an order is submitted, processing begins and the order cannot be canceled. If there are questions about canceling an order, please contact us.
RETURNS
Returns will be accepted within 30 day(s) from the original purchase date. Items must be returned unused and in original condition. Some items, such as items on sale, may be ineligible for returns. For more information, visit https://wilmerwoodworks.com/refund-and-returns.
DELAYED ORDERS
In the case of delayed processing, customers will have the option to cancel their order for a full refund, unless it is a “Custom” order. Shipping provider delays do not full under the seller’s liability. For delayed orders please first contact the shipping carrier for the item’s status.
DAMAGED ORDERS
WilmerWoodWorks is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.
CONTACT
For questions about this shipping policy, contact:
Email: Steve@WilmerWoodWorks.com